Please read before booking a service

At The Luxury Lash Studio I appreciate and respect your time so I kindly ask you to do the same in return. A $30 non-refundable deposit is required for all services that value $50 or more. The deposit will go towards your balance owed day of service upon completion. The deposit is to protect your time that is set aside especially for you, as well as to protect my time which books up quickly. All deposits must be paid within 24 hours of request to book the service, if the deposit is not paid within that timeframe, the appointment spot will then be open for someone else to book. After deposit is paid, you will receive an appointment confirmation within 24 hours. 

Due to unforeseen safety circumstances in early 2024, I have moved from my previous studio location. As of this moment, Google has not properly updated my location. I am temporarily located within 

Drift Day Spa 

201 Tilton Rd #13A Northfield NJ 08225

​Cancellations with more than 48 hours notice will have a one time deposit transfer to a future lash appointment within 30 days of the original service date. Any cancellations or reschedule requests within 48 hours of your scheduled appointment will forfeit their $30 deposit. Canceling, requesting to reschedule your appointment within 4 hours of your scheduled appointment time or being a no show will result in being charged 80% of the service you were booked for and in addition, you will need to prepay for your next appointment prior to your next service. 

As a courtesy, appointment reminders are sent out 72 and 24 hours either by text, email or both. For second offense of cancellation within 48 hours of scheduled appointment or no show, you will no longer be able to book a service with me. In order to make the most out of your appointment and to avoid inconveniencing other guests, I ask you to adhere to your appointment time. Appointments are set by time. If you are running late, please reach out. If you are less than 10 minutes late, I will accommodate you with the allotted time that is remaining. At the end, you will still be charged full service price. If you wish to book another appointment to complete your desired look - you will be subject to Mini Fill pricing. If you will be more than 10 minutes late - you may be asked to reschedule.

 For lashes, I guarantee my work. If you have any concerns with the service you received, please let me know within 72 hours from when you had your appointment and I will provide a complimentary 30 minute touchup to help resolve any issues. I do not offer refunds on any services. If you experience an allergic reaction to any of the products used during a service, please contact me immediately. For lashes, if you experience an allergic reaction and are unable to wear them, I will remove them free of charge but no refund will be issued. If you have experienced allergic reactions in the past and think you might have an allergy to our products, please reach out and a patch test can be administered to ensure no complications.

SICKNESS OR FAMILY EMERGENCY

If you, or another person in your household, has an infectious or contagious illness, please contact me as soon as possible to reschedule your appointment for a later date. For your safety and that of staff and other clients, please do not come to your appointments sick. If it is assumed you are currently sick, your appointment may be cut short or cancelled and rescheduled for when you are healthy again. A one-time allowance of last minute cancellation or reschedule will be permitted for sickness or family emergency. After that, the cancellation and no show policy is in effect. 

Accepted forms of payment 

Cash

Debit/Credit Card

Venmo (@TheLuxuryLashStudioxo)

& Zelle (609) 576-0067